GDPR

Introduction

NEUROMIND (referred to as "we," "us," or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. It also explains your rights regarding the data we collect and process.

Data We Collect

We may collect the following personal data from you:

  • Personal Identification Information: Name, email address, phone number, company name, job title.
  • Technical Data: IP address, browser type, operating system, device information, and website usage statistics.
  • Cookies and Tracking Technologies: We use cookies to improve your experience on our website, track user interaction, and for analytics purposes.

How We Use Your Data

We use your personal data for the following purposes:

  • Providing Services: To provide you with the products or services you request from NEUROMIND.
  • Communication: To respond to your inquiries, provide customer support, and send updates or promotional materials (with your consent).
  • Improving Website Functionality: To analyze website performance, troubleshoot issues, and improve user experience.
  • Compliance: To comply with legal obligations, such as preventing fraud or responding to lawful requests from public authorities.

Legal Basis for Data Processing

We process personal data on the following lawful bases:

  • Consent: When you have provided explicit consent to process your personal data.
  • Contractual Necessity: To fulfill a contract or provide services you have requested.
  • Legal Obligation: When we need to comply with legal or regulatory requirements.
  • Legitimate Interests: When it is necessary for our legitimate business interests (e.g., improving our services), provided these interests do not override your privacy rights.

How We Share Your Data

We may share your personal data with:

  • Service Providers: Third-party service providers that assist us in website operations, analytics, and communication (e.g., email marketing services).
  • Legal Authorities: Government bodies or legal entities when required by law, court orders, or for the protection of rights.
  • Business Transfers: In case of a merger, acquisition, or asset sale, we may transfer your personal data to third parties involved in the transaction.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. When we no longer need your data, it will be securely deleted or anonymized.

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request corrections to inaccurate or incomplete personal data.
  • Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You can request the restriction of processing your data in specific situations.
  • Right to Data Portability: You can request to receive your personal data in a commonly used format or have it transferred to another organization.
  • Right to Object: You can object to the processing of your personal data based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: If we process your data based on your consent, you may withdraw that consent at any time.

Data Security

We take the protection of your personal data seriously and implement appropriate technical and organizational measures to safeguard it. This includes encryption, secure servers, and limiting access to personal data only to authorized personnel.